Welkom op mijn website, mocht je een boekje bestellen zullen wij deze in 2 tot 5 werkdagen verzenden. Voor vragen kan je uiteraard mailen naar of je kan het vinden in de informatie hier onder!


If you are not satisfied with your purchase, please return the item(s) in their original condition within 14 days of receipt. All returned items are required to be in their original packaging and must not contain any signs of use. (IF YOU REMOVE THE PLASTIC LAYER WE CANNOT TAKE IT BACK!) When you return your item, you must notify us ( of the day the item will be returned, including a tracking code and the carrier.

Please note: we do not exchange items. All items purchased at a discount are non-returnable.

If an item is not returned in its original condition, or within the 14 days timeframe, we will not refund the item. Please check this before returning your items.

For international returns, we strongly recommend that you mark your parcel as a gift. Any costs charged by customs upon return will be deducted from your refund. If you do not inform us of the stated conditions, your return order cannot be processed.

Send both the invoice (received on e-mail with your order) and the package to:

Aagje Dekenstraat 23

3027 RA Rotterdam

Don't forget to add your name in or on the parcel! Also include the reason for return and your full bank account information.

Please also send the following information (preferably via email
Bank name:
Adress bank:
Bank routing number:

Keep in mind that:

  • The item is your responsibility until it reaches our location. We recommend to ship your item with a carrier that insures your shipped items.
  • The costs of return are on own account.
  • The refund usually takes 2-4 weeks to process after the parcel has been received.
  • Returned items that do not contain all the necessary information should expect a delay in their refund.


If the item you received is defective or wrong, please contact quoting your order number, your name, address and details of the item. We will then advise you on how to proceed with the return. Please note that all returns must be made no later than 14 days after the arrangements have been made via email conversation and contain all required information as previously stated.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at via


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at



Access to and use of this website and the products and services available through this website are subject to the following terms, conditions, and notices (the "Terms of Service"). By using the Services, you agree to all Terms of Service, which may be updated by us from time to time. You should check this page periodically to take note of any changes to the Terms of Service. Access to this website is permitted on a temporary basis and we reserve the right to withdraw or change the services without notice. We will not be liable if this website is unavailable for any reason for any period of time. From time to time, we may restrict access to some parts or the entire website. This website also contains links to other websites, which are not operated by GLITCHWAY (the "Linked Sites"). GLITCHWAY has no control over the Linked Sites and assumes no responsibility for these websites or for any loss or damage that may arise from the use of these websites. Use of the Linked Sites is subject to the terms of use and service included on each such site.


If you have received a wrong or broken item, please  full name, your address and the issue. A solution will be sought together. If our customer service instructs you to return the item, the parcel must be sent by post at the latest within 14 working days to the address specified in the email. Make sure that the order number, your full name, your address and the issue is also mentioned in the package so that we can match the returned item to the complaint.

Keep in mind that:

  • The item is your responsibility until it reaches our location. We recommend to ship your item with a carrier that insures your shipped items.
  • The costs of return are on own account.
  • The refund usually takes 2-4 weeks to process after the parcel has been received.
  • Returned items that do not contain all the necessary information should expect a delay in their refund.


The intellectual property rights in all software and content made available on or through this website remain the property of JESSE HOEFNAGELS or its licensors and are protected by treaty copyright laws around the world. All such rights are reserved by JESSE HOEFNAGELS and its licensors.

It is only permitted to store, print and display the supplied content for personal use. You are not permitted in any form to copy, publish, edit, distribute or otherwise reproduce the content provided or displayed on this website, nor is it permitted to use the content in connection for business or commercial purposes.

You may not adapt, translate, reverse engineer, decompile, disassemble or create derivative works based on software or accompanying documentation provided by JESSE HOEFNAGELS or its licensors. No license or permission is granted to use these marks in any way and you agree not to use any such marks or marks without the written permission of JESSE HOEFNAGELS.


By placing an order you agree to our terms and conditions of sale. All orders are subject to availability and confirmation of the order price. Shipping times may vary due to availability and any warranties, or representations regarding delivery times, which are subject to delays due to force majeure, for which we are not responsible. The costs of foreign products and services may differ. All advertised prices are subject to such changes.


When you place an order, you will receive an email confirming receipt of your order. This email is confirmation only and does not constitute acceptance of your order. An agreement for the purchase of the goods is only formed after payment has been received and approved by us.


While we try to ensure that all details, descriptions and prices appearing on this website are correct, errors may occur. If we discover an error in the price of any goods you have ordered, we will notify you as soon as possible and offer you the option to reconfirm the order at the correct price or to cancel it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

The Service may contain typographical errors, inaccuracies or other errors and therefore may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without notice. We reserve the right to refuse orders placed based on information on the Service that contains errors or inaccuracies, inaccuracies or outdated information regarding pricing, shipping, payment terms, or returns policies.

After receiving an order, we perform a standard pre-authorization check on your payment card to ensure that there is sufficient funds to complete the transaction. Goods will not be shipped until this authorization check has been completed. Your card will be debited once the order has been accepted.

All packages are processed and shipped within 5 business days. Parcels within Europe receive an automatic track & trace code via the courier.

International parcels will receive an automatic track & trace code via the courier after the order has been shipped. This can take up to a few hours to a day.

It is important to provide a correct e-mail address, so that the track & trace code can be received. If you haven't received any emails from your order at all, please check your spam and make sure you entered the correct email address.

Delivery time after processing and shipping, delivered by our couriers:

Netherlands: 1-2 working days

Belgium 1-4 working days

Other 2-8 working days

No rights can be derived from the delivery day.


The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the fullest extent permitted by law, JESSE HOEFNAGELS and its suppliers, content providers and advertisers hereby expressly disclaim all conditions, warranties and other terms that might otherwise be implied by statute, common law or the law of equity. shall not be liable for any damages whatsoever, including without limitation any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profit, data or other intangible assets, damage to goodwill or reputation or the cost of acquiring substitute goods and services, arising out of or in connection with the use, inability to use, performance, or failure of this Website or the Linked Sites and any materials posted thereon, whether or not such damage was foreseeable or arising in contract, tort, equity, restitution, statute, common law or otherwise. This shall not affect JESSE HOEFNAGELS's liability for death or personal injury resulting from its negligence, nor for fraudulent misrepresentation, misrepresentation of a fundamental matter or any other liability which cannot be excluded or limited under any applicable law.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not link without our approval. You may not establish a link from any website that is not owned by you. This website may not be linked from any other site, nor may you establish a link to any part of this website, except from the home page. We reserve the right to change the linking authority without notice.


You agree to indemnify, defend and hold harmless JESSE HOEFNAGELS, its directors, officers, employees, consultants, agents and affiliates from any and all claims, damages and/or expenses of any third party arising out of your use of this website or your violation of the terms of service.


JESSE HOEFNAGELS has the right to change or remove any page from this Website at any time and without notice to its own services.


We have a complaints handling procedure that we will use to resolve issues when they first arise. Send your complaints to:


If you breach these terms and we take no action, we still have the right to use our rights in any other situation where you breach these terms.


These terms and conditions must be interpreted in accordance with Dutch law and in the event of any claim, in connection with these terms and conditions, the claim or claim shall be subject to the exclusive jurisdiction of the Dutch courts.


The above Terms of Service constitute the entire agreement between the parties and supersede all prior and contemporaneous agreements between you and JESSE HOEFNAGELS. A waiver of any provision of the Terms of Service is effective only if in writing and signed by a director of JESSE HOEFNAGELS.


Jesse Hoefnagels
BTW: NL809138748B01
KVK: 24 30 6992